Cancelling the order

There are cases when the rafting must be cancelled because of different reasons. Please inform us about it in advance to avoid any misunderstandings.

We charge a cancelling fee for cancelling the rafting:

  • 30 and more days before beginning 3 % of total sum (handling charge)
  • 15 – 30 days before beginning 30 % of total sum
  • 5 – 15 days before beginning 50 % of total sum
  • 0 – 5 days before beginning 100 % of total sum

Charterer is not entitled to a refund in the case of ending a hire before the date set in an agreement as the last day of the rafting (for example one day earlier) and in the case of bad weather with the exception of floods. Floods are announced by Slovak Hydrometeorological Institute SHMÚ.

Boat4u team